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Terms & Conditions

TERMS OF SERVICE

Introduction

Healing is the New Cool is an alias by Garima Nagpal (“me”, “my”, “her”) to provide the services which offer users personal mental, physical, social, and financial health coaching services aimed at improving your overall health.

Use of the services offered are conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms of Service Agreement. Garima Nagpal at her sole discretion reserves the right not to accept a User from registering for the services without assigning any reason thereof.

You understand and agree that any information you learn from the services is provided for informational purposes only and is not intended, designed, or implied to: (i) diagnose, prevent, or treat any condition or disease; (ii) to ascertain the state of your health, to be a substitute for professional medical care; (iii) to be a substitute for the advice of a financial advisor, certified nutritionist, or medical professional. By scheduling this session, you are acknowledging the understanding that you are booking a life-coaching session with Garima Nagpal and not therapy.

Except where additional terms and conditions are provided which are service specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any service requests submitted. By using the offered services of Garima Nagpal, you agree to be bound by these Terms & Conditions.

User and Sessions

Use of the services is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use the services.

As a user of the service, you may be asked to register with me and provide personal information.

Garima Nagpal shall provide the services for a fixed time duration referred to as “session(s)”, such durations shall be for 30 minutes or 50 minutes or 70 minutes. User of the service may book any session and shall abide by the payment terms as applicable for the session chosen by them.

When you access the service, you understand and agree that you are responsible for entering the session at the set start time and that you will not be eligible for a refund of any payment/part payment for a scheduled session that you do not attend or enter late.

In the event that you attend a session, you (i) acknowledge and agree that the service, including audio of you, may be recorded by Garima Nagpal (ii) consent to such recording, and (iii) grant license to use such recordings in connection with providing the services to you.

Payments

All amounts are payable and charged at the time you book a session for the services.

You’ll receive a confirmation email after we confirm the payment for your booking. Your payment is not binding on Garima Nagpal until accepted and confirmed by Garima Nagpal as evidenced by such confirmation email. All payments made are non-refundable and sessions are non-transferable except if, expressly otherwise provided in the Terms of Service.

When you book a Session (each, a “Transaction”), you may be asked to supply additional information relevant to your Transaction, such as your credit card number, the expiration date of your credit card and your address(es) for billing and delivery (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. The amounts due and payable by you for a Transaction through the Services will be presented to you before you book your session. If you choose to initiate a Transaction via the Services, you authorize me to provide your Payment Information to third party service providers so they can complete your Transaction and agree (a) to pay the applicable fees and any taxes; (b) to bear any additional charges that your bank or other financial service provider may levy on you as well as any taxes or fees that may apply to your booking.

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. Garima Nagpal is not responsible for any breach of information, or inappropriate transactions.

Privacy Policy

The User hereby consents, expresses and agrees that they have read and fully understand the Privacy Policy of Healing is the New Cool. The user further consents that the terms and contents of such Privacy Policy are acceptable to them.

Applicable law

By using the services, you agree that the laws of India, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between the service provider and you.

Disputes

Any dispute related in any way to your use of the services shall be arbitrated in Mumbai, Maharashtra and you consent to exclusive jurisdiction and venue of such courts.

Indemnification

You agree to indemnify Garima Nagpal and hold her harmless against legal claims and demands that may arise from your use or misuse of her mentioned services.

 

Limitation of Liability

Neither Garima Nagpal nor any other party involved in delivering the services will be liable for any incidental, special, exemplary or consequential damages, including, but not limited to, lost profits, loss of data or goodwill, arising out of or in connection with these terms or from the use of or inability to use the services.

In no event will Garima Nagpal’s total liability arising out of or in connection with these terms exceed the greater of the amounts you have paid to Garima Nagpal hereunder, if you have not had any payment obligations to Garima Nagpal, as applicable. The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between Garima Nagpal and you.

CANCELLATION AND REFUND POLICY

Cancellations, under no circumstances, are accepted once the booking is done, though the user can avail the option to reschedule a booked session 48 hours in advance. Such option to reschedule the particular session can be availed twice by the user.

Re-scheduling a session will be subject to a full charge if not received at least 48 hours in advance.

The user can re-schedule a session to the next available session(s) within 30 days from the date of payment for such session.

In rare cases where I have to cancel/re-schedule a session due to unavoidable circumstances, the user shall be communicated accordingly and they shall have the option to avail the services in the next available time slot(s) as communicated by me.

To re-schedule a booked session, you can contact me at Email : healingisthenewcool@gmail.com

Contact Information

If you have any questions about these Terms or the Services, please contact Garima Nagpal at healingisthenewcool@gmail.com

WEBSITE - TERMS OF SERVICE

Introduction

www.healingisthenewcool.com website ("Website") is an Internet based portal run and managed by Garima Nagpal.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Healing is the new cool at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. Your access and use of the website does not in any way create a physician/patient, confidential or privileged relationship, or any other relationship that would give rise to any duties on our part or the part of its contributors. We do not endorse any specific tests, physicians, procedures, opinions, or other information that may appear on the this website. Your reliance on any information provided on the website is solely at your own risk. We make no representations or warranties concerning any treatment, action or application of medication or preparation by any person following the information offered or provided within or through the website. We are not liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to, economic loss, injury, illness or death.

Except where additional terms and conditions are provided which are service specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Healing is the new cool, you agree to be bound by the Terms & Conditions.

User Account, Password, and Security

Use of the website is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the website.

As a user of this website, you may be asked to register with us and provide personal information. You will receive a username and password for your account upon completing the website's registration process. You are responsible for ensuring the accuracy of this information, and also for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

You agree to (a) immediately notify Healing is the new cool of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address it accordingly. Healing is the new cool cannot and will not be liable for any loss or damage arising from your failure to comply with the above mentioned guidelines or maintain security of your account.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

By using website, you agree not to host, display, upload, modify, publish, transmit, update or share any information that:

  1. belongs to another person;

  2. infringes upon another person’s copyright, trademark, patent or other propriety rights;

  3. is harmful to minors, harassing, blasphemous defamatory, obscene, invasive of another’s privacy.

  4. impersonate another person.

By registering to our website, you agree to receive marketing and promotional communication from Healing is the new cool via SMS, WhatsApp, email, or any other form of notification.

 

Pricing

Prices and availability of the services provided or offered on the website are subject to change without prior notice and at the sole discretion of Healing is the new cool.

Healing is the new cool reserves all rights to withdraw any ongoing offer and/or promotion without prior notice.

Payments

Mode of payment - Payments for the products available on the website may be made in the following ways:

- UPI, Credit Cards, Debit Cards, Net Banking, Digital wallets, and reward points.

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. Healing is the new cool is not responsible for any breach of information, or inappropriate transactions.

Cancellation of unusual bookings

There may be certain bookings that Healing is the new cool cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any bookings. We will notify you in case your booking has been cancelled fully or partially or if any additional information is required to process your booking. Refunds for such cancelled booking are processed in a maximum of 15 days from the date on which Healing is the new cool cancels the booking.

 

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Healing is the new cool website. The user further consents that the terms and contents of such Privacy Policy are acceptable to them. The Privacy Policy details can be viewed at our Privacy Policy Document.

 

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Garima Nagpal

Contact : healingisthenewcool@gmail.com

Phone: +91 8291901982

Time: Mon - Fri (10:00 am to 6:00 pm)

Address : DN Nagar, Andheri West, Mumbai – 400053

 

Copyright and Intellectual Property

All information displayed, transmitted or carried on healingisthenewcool.com is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by Garima Nagpal. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at Healingisthenewcool.com

If you have any questions regarding these Terms and Conditions, please email us at healingisthenewcool@gmail.com

Applicable law

By visiting this website, you agree that the laws of India, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Healing is the new cool and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated in Mumbai, Maharashtra and you consent to exclusive jurisdiction and venue of such courts.

Indemnification

You agree to indemnify Healing is the New Cool and its affiliates and hold Healing is the New Cool harmless against legal claims and demands that may arise from your use or misuse of our services.

Limitation on liability

Healing is the New Cool is not liable for any damages that may occur to you as a result of your misuse of our website.

Healing is the New Cool reserves the right to edit, modify, and change this Agreement any time. This Agreement is an understanding between Healing is the New Cool and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

Thank you for visiting!

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